Fortune 500 Hiring Technical Support, BPO, Freshers – US Shift
61 total views, 1 todayTotal Applicants: 0 April 9, 2018 Login and Apply
NOTE: This job listing has expired and may no longer be relevant!Job Description
Fortue 500 co’s hiring for BPO – voice process for US Shift
Chennai – Shollinganallur
Required Skills / Experience:
Excellent verbal and written communication
Freshers or any experience in BPO preferred.
Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner.
Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally.
Able to apply non-linear thinking to problem-solving.
Should be able to work in Rotational shifts
Understand and become conversant in a relatively large software application
Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis
Teach solutions to customers.
Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system.
Work with members of the team and other departments/teams to resolve product issues.
Meet individual case management, and contractual metrics
Salary – 15500 take home to 23600 take home for experience + Performance allowance
No. of vacancies: 400
If interested please contact Saranya 9551049848 . Get your interview scheduled before you walk-in.
Please refer your friends and colleagues.